CV

Montreal, Quebec, Canada · whitevanessa14@gmail.com · LinkedIn

Education

• M.S. in Computer Science, Georgia Institute of Technology, 2026
  • Major: Human-Computer Interaction
  • GPA: 3.88
• B.Comp. (Honours), University of Guelph, 2017
  • Minor in Business Economics

Work experience

• April 2024 – Present: Project Manager
  • Ubisoft Montréal
  • Partner with technical and product leadership to structure delivery planning and maintain alignment across cross-functional teams throughout the project lifecycle.
  • Designed and implemented an end-to-end planning framework — from blue-sky ideation to quarterly planning — ensuring product requirements are clearly scoped, prioritized, and actionable.
  • Lead a department-wide migration to Jira Service Management, standardizing support and delivery processes across 12 products and multiple teams.
  • Optimized Jira workflows with custom automations and dashboards, reducing manual overhead and increasing team autonomy and delivery visibility.
  • Drove adoption of estimation and velocity tracking practices across the department, enabling data-informed delivery forecasting and capacity planning.
  • Built Power BI dashboards (time tracking and deliverable reports) giving project managers and team leads actionable visibility into team workload and progress.
• November 2021 – April 2024: Programming Team Lead – Tools
  • Ubisoft Montréal
  • Led delivery of internal tooling projects with a team of 5 developers, owning milestone planning, stakeholder alignment, and risk management throughout each initiative.
  • Collaborated with key stakeholders to define project objectives, gather and prioritize requirements, and align deliverables with department goals.
  • Managed project tracking and status reporting in Jira, facilitating regular syncs to maintain alignment between development teams and stakeholders.
  • Contributed directly to the codebase (C#, .NET), enabling credible collaboration with engineering and faster resolution of technical blockers.
• July 2018 – October 2021: Team Lead, Client Support
  • KUBRA
  • Led a team of junior developers responsible for bug fixes, codebase maintenance, and feature enhancements across multiple client-facing products.
  • Managed service relationships and project delivery for 50+ enterprise accounts, acting as the primary liaison between clients and internal engineering and product teams.
  • Scoped and led medium-scale software implementations in ASP.NET (C# and VB), coordinating across client, QA, and development stakeholders.
  • Established documentation standards for processes, systems, and technical guides to increase knowledge sharing and reduce onboarding and debugging time.
• May 2017 – July 2018: Programmer/Analyst, Client Support
  • KUBRA

Skills

• Project Management
  • Agile, Stakeholder Management, Risk Management, Change Management, Roadmapping, Capacity Planning
• Tools & Platforms
  • Jira, Jira Service Management, Confluence, Power BI, Visual Studio Code, Microsoft SQL Server
• Technical
  • Python, C#, .NET, SQL
• AI Tools
  • Copilot, Gemini, Claude Code
• Languages
  • English (Native), French (A2/B1)

Graduate coursework

• CS6035: Introduction to Information Security
• CS6300: Software Engineering
• CS6440: Intro to Health Informatics
• CS6457: Video Game Design
• CS6603: AI, Ethics, and Society
• CS6750: Human-Computer Interaction
• CS6795: Introduction to Cognitive Science
• CS7470: Mobile and Ubiquitous Computing
• CS7637: Knowledge-Based AI (Cognitive Systems)